Twin City Security – A Trusted Security Guard Company in Dallas
Back in 1974, the first Twin City Security opened their doors. They developed a winning business model, based on flexible client contracts and superior security guard training. This earned TCS a reputation for excellence. The owners wanted to share their formula for success. But, they knew the best security guard companies are locally owned and managed because each city has unique characteristics.
The TCS name, business model and training guidelines in Dallas follows that model but is owned and managed locally. TCS-Dallas has successfully served clients since 1990. In these many years of working in Dallas, we have built a strong foundation as experts in the local area.
We Built Our Reputation on Relationships
When it comes to the security business, trust is the most valuable asset. We protect the trust of the community like a jewelry store guards its jewels. Clients trust the TCS-Dallas badge to mean security, value and service. Guards trust the TCS-Dallas badge to mean they have the training and the support to do their job well. Criminals trust the badge to mean a vigilant guard is watching. Clients and guards actively seek out relationships with us, and criminals actively avoid us. That suits us just fine!
Being Local Gives Us Flexibility and Authority
National security companies do not foster the same level of community ties and personal touches as TCS-Dallas. We understand the Dallas marketplace and community culture. Our proven track record and high level of customer satisfaction are testaments to our commitment for excellence.
We know that even one unhappy client can jeopardize our reputation. Beyond providing stellar security, we satisfy clients by tailoring each contract to meet the client’s needs. Here are a few ways our Dallas and Fort Worth clients customize their security solutions:
Choose the uniform style to reflect the company’s brand and image.
Use a variety of technology solutions, like CCTV, for extra support.
Decide the essential duties of the guard, based on our recommendations.
Ask TCS to hire existing security guards when transitioning from their in-house security to contract security.
Add insurance coverage for unique situations, above the standard insurance coverage TCS always carries.
Decide which reports to generate and the frequency of delivery.
Include a daily checklist as a communication and accountability tool.
Decide the level of assistance a guard should offer to people, such as escorting employees after hours, opening the door for people, answering questions and other helpful actions outside the scope of standard security.
Determine how involved the guard should be in emergency planning and alarm systems.
Give Us the Chance to Prove we are the Best Security Guard Company in Dallas
We work with each client to produce the right security solutions for your specific needs and budget. We provide references and the opportunity to speak to our other clients. We are always happy to answer your questions and provide additional information about how TCS-Dallas can serve you.